Keys to a successful first visit

The patient's first contact with our clinic is through the first visit, which is why it is so important to keep in mind the elements that come into play in such an important interaction.

This course will explore everything related to the patient, their particularities, and how we can offer them a customized treatment plan to generate a continuous flow between the patient and the clinic, a flow that will allow us to effectively position the clinic for success and determine its sustainability over time.

• Learn about all the processes and factors that affect the first visit and always give top priority to the patient. Study the relationship between the work team and the patient. Understand the different characteristics and particularities of the patient.
• Develop a methodology for presenting treatments that increases patient acceptance.

• Professionals in the dentistry sector interested in improving the results of their clinic.
• Healthcare workers who wish to improve their knowledge in the field of clinic administration and management.
• Other professionals and entrepreneurs who wish to expand their knowledge and skills in the field of healthcare.

MODULE 01: The first visit

• The importance of the first visit
• The role of the clinic team
• The interview: success factors
• Building a patient
• Increasing the acceptance rate
• Patient interview technique