Organization, Processes and Systems in the Dental Clinic

Course aimed at clinic directors and/or managers, so that they are able to define a business and cost management strategy in the clinic that serves to improve their results. To this end, the tools are provided to analyze in depth the organization of workflows, processes and systems in the clinic, among other fields of study.

• Develop tools for the organization and management of the clinic, taking into account the time and production of treatments and the key processes to be controlled in the clinic.
• Draw a process map that will help you to manage the workload among the clinic team.
• Know the computer tools that will help you manage time and scheduling and schedule both clinical and administrative work efficiently.
• Learn how to plan and reduce waiting times for patients who come to the dental clinic.

• Professionals in the dental sector interested in improving the results of their clinic.
• Healthcare workers who wish to improve their knowledge in the field of clinic administration and management and dental marketing.
• Other professionals and entrepreneurs who wish to expand their knowledge and skills within the Health area.

MODULE 01: ORGANIZATION, PROCESSES AND SYSTEMS IN THE DENTAL CLINIC

• Production management in the dental office
• Concurrency of time and space in the dental office
• Productivity in the clinic
• Industrialization of services in the clinic
• Management of the clinic by processes
• Process mapping in the clinic
• How to design processes in the clinic
• Process monitoring
• Diary management
• How to schedule correctly
• How to analyze patient flow in the clinic
• Studying patient flow in the clinic
• How to streamline patient flow in the clinic
• Managing waiting times in the clinic I
• Managing waiting time in the clinic II
• How to reduce waiting time
• Management systems in the clinic
• The digital clinic