Patient loyalty is a key element in the operation of the clinic, since it generates recurrence and the possibility of improving the satisfaction of our patients, who can act as promoters of our activity.
This course brings together new approaches and ideas in patient loyalty, with the aim of increasing the quality of the service provided and generating greater profit for the clinic.
Objectives
- Learn how to improve our patient loyalty techniques.
- Apply new techniques that lead us to improve recurrence.
- Learn how to develop a patient-centered clinic management.
- To know the relationship between satisfaction and profitability.
- To know the usefulness that our patients can give us to improve our processes in the clinic and increase satisfaction.
Directed to
- Dental professionals interested in improving the results of their practice.
- Healthcare workers who wish to improve their knowledge in the field of clinic administration and management and dental marketing.
- Other professionals and entrepreneurs who wish to expand their knowledge and skills within the Healthcare field.
