The patient has changed, has your practice changed with him? Today, technical excellence is no longer enough to differentiate you; the key lies in the Value Chain.
In this program, we will redesign your business model from the ground up. You will learn how to identify what generates real value for your patient and, most importantly, how to capture that value for the financial health of your practice. We'll look at the pillars of modern leadership, user experience-based management and, crucially, you'll learn how to spot crisis triggers before they happen. It's the instruction manual for leading a clinic that not only survives, but leads its market.
Objectives
- Optimize the Value Chain: Break down and improve every process in the clinic to maximize patient satisfaction and operational efficiency.
- Redesign the Business Model: Adapt the structure of the center to the demands of the "new patient", creating a unique and inimitable value proposition.
- Professionalize the Senior Management: Master the management tools (I and II) necessary to delegate with control and lead with strategic vision.
- Identify early signs of instability in the clinic to implement preventive measures to ensure business continuity.
Directed to
- Industry professionals interested in improving their clinic's results.
- Health workers who wish to improve their knowledge in the field of administration and management of clinics.
- Other professionals and entrepreneurs who wish to expand their knowledge and skills in the Health area.
