The new clinical service trends in today's Medicine focus on models centered on patient care in its integrity.
To implement this model in the clinic we have to rethink all our activity to adjust it to the patient's experience.
Objectives
- Learning to identify what patients value about our clinic by identifying what our clinic offers and what the patient buys.
- Knowing how to focus all clinic activity on patient service.
- Improve our care service in a comprehensive manner.
- Learn how to maintain a correct communication with our patients.
- Know how to manage complaints in an appropriate way.
Directed to
- Professionals in the dental sector interested in improving the results of their clinic.
- Health care workers who wish to improve their knowledge in the field of clinic administration and management.
- Other professionals and entrepreneurs who wish to expand their knowledge and skills within the Health area.
