This course will allow you to analyze the global service offered by the clinic, emphasizing the ideas that help to conceptualize the service offered to the patient. It will also delve into the aspects that generate value and profitability to establish the positioning in the sector.
Objectives
- Present a design that prepares for all possible interactions with the patient throughout their visit to the clinic.
- Investigate the patient's choice of our clinic and the treatment they receive during their stay in the clinic.
- Conceptualize the service offered to the patient.
- Generate value and profitability to establish the positioning in the sector.
Directed to
- Professionals in the dental sector interested in improving the results of their clinic.
- Health care workers who wish to improve their knowledge in the field of clinic administration and management.
- Other professionals and entrepreneurs who wish to expand their knowledge and skills within the Health area.
