Clinics that are positioned by value base their strategy on quality and permanent patient satisfaction, but what are the key reasons why patients stay with us? What do they want when they visit us? What is our roadmap to achieve growth in patient loyalty?
The course will provide you with the keys to the implementation of a successful loyalty model, which will make your patients find your clinic their best option.
Objectives
- Knowing how to communicate effectively with the patient in the practice.
- Maintain ethical, but also cost-effective management of patient care.
- Implement in the clinic models of care that take into account the methodology of emotional innovation.
- Analyze new approaches to patient loyalty, based on the importance of patient satisfaction.
- Knowing how to maintain an appropriate balance between satisfaction, profitability and quality.
Directed to
- Professionals in the dental sector interested in improving the results of their clinic.
- Health care workers who wish to improve their knowledge in the field of clinic administration and management.
- Other professionals and entrepreneurs who wish to expand their knowledge and skills in the Health area.
