50 Clinic Management Tips

This course will show you 50 clinic management "tips" that will help you in the day-to-day management of your dental practice. Each "tip" comes presented as a short 5-minute video, which with the help of infographics illustrates the tips explained.

• Understanding how Value is created and perceived in the practice
• Be able to optimize our digital marketing strategy
• Increase the number of patient YESes

• Dental professionals interested in improving the results of their clinic.

MODULE 01 : IN SEARCH OF VALUE

• About value
• Building value in the clinic
• Value and patient (I)
• Value and patient (II)
• Value and patient (III)
• Value-based management
• Value creation and profit
• Value creation and destruction
• Value created, perceived and remembered
• Value added
• Measuring patient satisfaction
• Patient recovery
• How to make your service visible
• How to transmit reliability to the patient
• How to convey safety to the patient
• Ten things you can't miss
• Service course in a minute

###MODULE 02: DIGITAL MARKETING

• The importance of digital marketing
• Steps to define the digital strategy
• What we are looking for with digital marketing
• Creating communities
• The 4 V's of exponential marketing
• Three indicators in digital marketing
• Phases of digital marketing implementation
• The web, a strategic asset (I)
• The web, a strategic asset (II)
• What the web hides
• Web design criteria (I)
• Web design criteria (II)
• Web positioning
• Interact with your followers in networks
• Indicators in networks
• Ten indicators for monitoring networks (I)
• Ten indicators for monitoring networks (II)
• Ten indicators for network monitoring (III)
• We do it ourselves or we outsource it

###MODULE 03: GET PATIENTS TO SAY YES

• Patient acquisition process
• What patients buy
• First visit and treatment plan
• The importance of the First Visit
• The first visit process
• Quality criteria in the first visit
• What patients value in the first visit
• Main indicators of the first visit
• The First Visit team
• The patient coordinator
• The keys to treatment presentation
• Presentation of treatment plans
• The interview with the patient: the interferences (I)
• The interview with the patient: the interferences (II)
• The interview with the patient: the duration
• The interview with the patient: the intrusive companion